This, along with its modular approach, makes it perfect for growing small businesses. Hubspot’s free CRM delivers the most robust feature set out of all the options on this list at the free level, spanning marketing, sales, and customer service. It’s a fantastic way to start streamlining your client-related actions while aligning your sales, marketing, and customer service efforts within one platform. Plus, it takes just a few minutes to get started and you can usually hit the ground running in a matter of hours (rather than weeks). Regardless of your situation, time isn’t free. If you’re a brand-new business with a small budget and a handful of clients, free CRM software is an excellent addition to your tech stack that has the potential to change how you work, deliver better customer experiences, and turn customers into lifelong loyalists.Īside from better relationship management, a free CRM can help you boost revenue while giving you time to learn how to wield your new software without worrying about running out of time or paying a penny. You don’t want that and we don’t want that for you either (even if you have exactly $0 to spend). Whether you’re not using a CRM or at all or are stuck with one you’re unhappy with, failure to properly manage customer relationships can create a major disadvantage for your business. If you’re disorganized about relationship management, losing clients (and revenue) is an unfortunate possibility. When it Makes Sense to Invest in Free CRM Software Bitrix24 – Best for nonprofit organizations.Agile CRM – Best for small businesses that want to stay small.Freshworks CRM – Best for outbound sales teams.Streak – Best for solopreneurs using Gmail.Read: more than enough to change how you manage all types of business relationships. Whether you need sales, marketing, support, operational, or blogging CRM functionality (or a combination of all five), you get entry-level access to each hub. With unlimited users, a five-star beginner-friendly interface, and up to 15 million non-marketing contacts, it doesn’t get much better for something with a $0 price tag. HubSpot’s free plan actually beat out every paid CRM we tested, including the likes of EngageBay, Salesflare, and Zoho CRM. HubSpot is the gold standard for inbound marketing and CRM software, offering one of the most robust free CRMs we’ve ever seen.
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